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Scaling AI Across the Workforce to Empower Every Employee

In 2024, organizations laid the groundwork for AI transformation, and now in 2025, it's time to cement your AI strategy. Join WWT experts David Rosenblatt and Mike Davis as they share insights from our 2025 Digital Workspace Priorities research report. You'll hear their unique perspectives on treating AI like a new employee and guidance on transitioning from proof-of-concept to organization-wide AI implementation so you can empower every employee.
Video
•0:23
•Jan 14, 2025

Digital Workspace Priorities for 2026

A roadmap for improving the digital employee experience in the AI age
WWT Research
•Jan 7, 2026
Laptops with programming code

Unlocking the Power of AI Coding Assistants

AI coding assistants are transforming software development by boosting productivity, enhancing code quality and facilitating continuous learning. These tools not only automate repetitive tasks but also provide insightful guidance, enabling developers to work smarter and more creatively.
Blog
•Feb 20, 2026

How Actionable Data is Powering Smarter Operations at Jack in the Box

See how Jack in the Box is using its modernized point-of-sale system to unlock real-time data insights, drive operational efficiency and empower every level of the organization — from corporate leaders to restaurant managers.
Video
•1:32
Jul 16, 2025

Modernizing the Point of Sale at Jack in the Box to Drive Efficiency, Insights and Growth

Discover how Jack in the Box is rapidly transforming its point-of-sale infrastructure to elevate the guest experience and empower franchisees with real-time, data-driven insights.
Case Study

What's new

Partner Overview | Introducing Google Meet on Android

Join us as we delve into the world of Google Meet in appliance mode. Appliance mode setups simplify your meeting room by utilizing the integrated computer within Logitech's Rally Bar series, eliminating the need for a separate Meet Compute box.
Video
•4:12
•Jun 23, 2026
Lines representing data flow superimposed over a laptop

Windows Modern Management Briefing

Microsoft designed the Windows 10 and Windows 11 architecture to enable managing the OS in new dynamic ways. This strategic shift provides the ability to fully manage Win10 devices similarly to mobile devices, reducing the reliance on traditional on-premises IT management infrastructure and extending management to devices regardless of location. The ability to manage Win10 devices without requiring LAN connectivity enables IT to ensure security and functionality while empowering users to work when, where, and how they are the most productive.
Briefing
Hand holding a smart phone open to apps screen. Hand and phone are being held over an open laptop

Modern Device Management (MDM) Briefing

For years, IT issued a single PC or laptop to users as their only approved device for work. Today, users are not only demanding a choice of endpoint device, they are using multiple device types to do their jobs. These demands come across all levels of an organization, from task workers to the C-suite. Meeting these demands places an ever-growing burden on IT to empower users while maintaining corporate security standards. Modern Device Management (MDM) technologies enable IT to manage multiple device types with a consistent set of tools, ensuring consistent security while providing flexibility and a high quality user experience.
Briefing
Hands of two people discussing hard copy reports on a desk

Application Delivery Briefing

Applications are the primary concern for end users. Providing secure access to apps and their associated data is the primary concern for IT. Users want access to the apps they need to do their jobs, whenever, wherever, and however they work. The quality of the experience when users access apps is paramount for employee engagement and productivity. IT can deliver a high-quality experience that includes security and manageability to ensure compliance with corporate standards. World Wide Technology can help you deliver apps of all types - Windows, Linux, Mac, or device-native versions – to your end users simply and securely.
Briefing
Four columns of closed laptops stacked on top of each other

Desktop Virtualization Briefing

Desktop virtualization provides the ability to access Windows and Linux desktop environments from any type of endpoint device: PC, mobile device, thin client, etc. When we make the "desktop experience" something that end users access from anything, anywhere - instead of something tied to a physical device in a specific location - your employees are empowered to be more agile and productive. With security enhancements inherent in virtualized desktops, you are better able to keep data and users protected. With intelligent decoupling of the OS, apps, and data, you can reduce user downtime and expedite provisioning and recovery.
Briefing
Hands typing on a laptop keyboard

Digital Employee Experience Briefing

Many organizations struggle to deliver seamless digital employee experiences (DEX) that empower employees to work securely from anywhere. In this briefing, you'll learn how to create, monitor and optimize fresh experiences that improve employee productivity, engagement and empowerment.
Briefing

Cloud VDI Briefing

Cloud Virtual Desktop Infrastructure (VDI) is a service that provides the ability to access Windows and Linux desktops hosted in the cloud from nearly any endpoint device and from any location. Cloud VDI is referred to as Desktop as a Service (DaaS) by many vendors although it represents a range of different architectures and capabilities. While vendors' implementations differ, in a Cloud VDI solution some or all components of a VDI architecture are hosted in the cloud. This gives your organization the ability to easily scale up and down an environment, reduce the administrative overhead and create a global platform with virtual desktops closer to the end users.
Briefing
Four people sitting at a rectangular table. One is speaking, others are listening. They all seem engaged.

The Great Unlock: An Executive Guide to AI-Native Engineering

How C-suite leaders can turn AI-native engineering into faster execution, stronger customer outcomes and durable competitive advantage.
WWT Research
•Jun 8, 2026

Partner POV | How Flexible Office Spaces Spur Workplace Collaboration

Employees are returning to the office in droves at the behest of organizations hungry for deeper collaboration and greater productivity. But while this solves one pressing issue for organizations, it raises a new question that they must address head on: how can office spaces be redesigned to foster collaboration, adapt to evolving needs, and maximize productivity? The answer lies in flexibility. Flexible office spaces aren't just a trend; they're the foundation of the modern workplace, where adaptability drives success.
Partner Contribution
•Jun 3, 2026

AI-Native Engineering Briefing

From coding assistants to autonomous coding agents, AI is reshaping how software gets built. This session explores the evolution of the modern SDLC—how no-code, low-code, and pro-code approaches are converging in an AI-native world—and what it means for developers, architects, and the organizations that depend on them. Attendees will leave with a practical lens on tooling, team readiness, and how to accelerate software delivery with AI as a core engineering partner.
Briefing
A customer at a Quick Service Restaurant placing an order from a digital touch screen at the front counter. A restaurant crew member stands behind the counter ready to assist, and there is a Digital Menu Board on the wall in the background.

Closing The Execution Gap For Store Modernization

Retail modernization often fails due to execution gaps, not strategy flaws. Overcoming technology debt, execution variability and AI expectations requires a holistic approach. By focusing on end-to-end lifecycle management, retailers can transform technology investments into growth drivers, ensuring seamless operations and enhanced customer experiences. Start small, assess and evolve strategically.
Blog
•May 6, 2026

Why Digital Experience Monitoring is a Strategic Move for IT Leaders

Learn what digital experience monitoring is, how it can improve the employee experience, and what you can do now to get started.
Article
•Apr 28, 2026

An IT Leader's Guide to Implementing Digital Experience Monitoring

Follow these five steps for a smooth implementation of DEM and fresh employee experiences.
Article
•Apr 21, 2026

Digital Employee Experience 101: What Is DEX and Why Is It Important?

Learn what the digital employee experience is, why it's important and steps for getting started.
Article
•Apr 13, 2026

Building an AI-First Workforce: A Guide for C-Suite Leaders

This guide helps enterprise leaders turn AI investments into real workforce impact. Learn how to embed AI into daily work, close adoption gaps, and lead the cultural, operational and governance shifts required to scale Workforce AI across the organization.
WWT Research
•Apr 9, 2026

AI, Experience and the Human at the Center

The Gartner Digital Workplace Summit emphasized the centrality of employees in AI-driven workplaces. Success hinges on designing AI to enhance human workflows, not overshadow them. Organizations must prioritize personalized, DEX-focused strategies, ensuring technology aligns with human needs to drive innovation and productivity.
Blog
•Apr 1, 2026

Partner POV | Lower Service Desk Costs with Agentic AI-Powered Self-Service

In hybrid workplaces, outdated ITSM practices strain service desks, escalating costs and delays. Aternity Self-Service, an AI-powered solution, revolutionizes IT support by autonomously diagnosing and resolving issues, bypassing Level 1 support. This strategic shift enhances employee experience, accelerates resolutions, and empowers IT teams to focus on high-value tasks, fostering a future-ready environment.
Partner Contribution
•Apr 1, 2026

Partner POV | 4 trends that will reshape the autonomous workspace in 2026

AI is reshaping work, demanding efficiency and security. By 2026, IT consolidation will prioritize security, AI will enhance employee experiences, data sovereignty will gain importance, and IT leadership will balance innovation with trust.
Partner Contribution
•Apr 1, 2026

Invisible AI: What AI Leaders Can Learn from IHG Hotels & Resorts' AI Strategy

At IHG Hotels & Resorts, AI is being applied with a clear principle: make the employee more effective so the customer experience feels more human. That approach, according to IHG CTO Jolie Fleming, who joined us in our latest episode of the AI Proving Ground Podcast, offers a useful model for any leader trying to scale AI adoption without losing trust, control or business focus.
Video
•0:51
•Mar 24, 2026

Agentic Operations for IT Infrastructure Briefing

Modern IT infrastructure has grown too complex and fast-moving for traditional reactive operations to keep pace. Agentic operations address this by deploying autonomous agents that reason over intended state, enforce policies and take corrective action at machine speed and scale. Organizations adopting this model gain a decisive operational advantage by freeing their engineers to focus on high-value work that supports strategic goals.
Briefing

Employee Experience

Align IT and line-of-business leaders to create an actionable strategy for improving the digital workspace and empowering employees.

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